The situation each client walked in with, what the team did about it, and how it was
resolved, drawn from client reviews and testimonials.
4.9/5 Google rating (112 reviews)|40+ lenders compared|5 loan types below
First home buyerNo. 01
Praveen Kumar Thaduri
with Suman & Akriti
Overcoming last-minute bank challenges before settlement
Unexpected issues with the bank surfaced late, right when the settlement
clock was already running.
The situation
Praveen was purchasing his first home in Australia. Late in the process, unexpected
challenges came up with the bank, and the settlement date was already locked in.
How Nice Loans helped
Suman and Akriti stayed available and patient throughout. They handled the last-minute
lender issues directly and kept things on track for the scheduled date.
The outcomeApproved
The necessary approvals came through in time for Praveen's scheduled settlement.
Exceptional service. The team was available, patient and
completely customer-focused.Praveen Kumar Thaduri
Turning a complicated application into a first home
An unusual financial situation that needed a broker willing to work through
the full picture, not just the easy parts.
The situation
Rea wanted to purchase or build her first home, but described her financial circumstances
as unusual and somewhat complicated. She needed a broker who could understand the full
situation.
How Nice Loans helped
Suman and the team worked through the application's complexities and supported Rea all the
way to approval.
The outcomeApproved
The application was approved, and settlement went through at the end of December 2020. Rea
became a first-home owner.
A smooth refinance and new property loan under one roof
Two significant transactions running at once, a refinance and a new loan,
each with its own paperwork and decisions.
The situation
Gaurab needed help with two lending transactions running at the same time, refinancing an
existing loan while completing a new one. That meant more paperwork and more decisions to
keep track of.
How Nice Loans helped
Saru and Suman guided the process at each stage. They answered questions as they came up
and explained the reasoning behind each decision.
The outcomeApproved
Both the refinance and the new loan went through without a hitch, and Gaurab said he felt
confident in each decision along the way.
Professional, knowledgeable and transparent from start to
finish.Gaurab Pudasaini
Making home-and-land package finance easier to navigate
Home-and-land packages come with separate contracts and construction
requirements on top of the usual lender conditions, more moving parts than a standard purchase.
The situation
Pramod needed to arrange finance for a home-and-land package, a transaction type that can
involve separate contracts and construction requirements alongside standard lender
conditions.
How Nice Loans helped
Suman walked Pramod through the process step by step, with prompt updates and clear
explanations of what was needed at each stage.
The outcomeApproved
Pramod said the finance process was smooth and stress-free, and that he understood what was
happening at every stage of the deal.
Knowledgeable, professional and quick to
communicate.Pramod Acharya
Self-managed super fund lending brings specialised structures and extra
coordination most home loans never touch.
The situation
Raj needed finance through a self-managed super fund, a loan type that usually involves
specialised structures and close coordination with the client's own advisers.
How Nice Loans helped
Aakriti was easy to reach throughout the process and answered whenever Raj needed help.
The outcomeApproved
Raj got support through the whole SMSF loan process, and said he was extremely happy with
the service.
Professional and always reachable, exactly what a process like this
needs.Raj Gupta
After trying several brokers, first-home buyers find the right support
Sarah and her partner had already spoken to several brokers before Nice
Loans. None of them had been the right fit.
The situation
Sarah and her partner were purchasing their first home and land. Before contacting Nice
Loans, they had already spoken with several mortgage brokers but hadn't found the right
fit.
How Nice Loans helped
Suman stayed approachable throughout and answered the couple's questions as they worked
through their first property purchase.
The outcomeApproved
Sarah described the buying experience as easy, and has since recommended Nice Loans to
other borrowers.
The full first-home process, options, requirements and updates, from the
opening application through to picking up the keys.
The situation
Patricia needed help with the full first-home loan process: understanding her options and
keeping on top of requirements as the application progressed.
How Nice Loans helped
Suman explained the options, kept Patricia informed, and flagged any outstanding
requirements as the application moved along.
The outcomeApproved
The purchase went from application through to settlement, and Patricia credited Suman's
support for getting her there.
